TERMS & CONDITIONS
TRAVEL INN TURKEY accepts bookings subject to the following booking conditions. A client is all persons named on the booking form intending to travel with TRAVEL INN TURKEY. A ‘Product’ is any service sold by TRAVEL INN TURKEY. All clients will be deemed to have read, understood and accepted all Booking Conditions. To confirm a booking TRAVEL INN TURKEY requires that the agent has taken full payment of all monies due. A contract between the client and TRAVEL INN TURKEY comes into existence when TRAVEL INN TURKEY has confirmed the booking in writing and issued a Confirmation. The person signing the booking form (that incorporates these terms and conditions) warrants that s/he has full authority to do so on behalf of all persons whose names appear thereon, and confirms that all such persons are fully aware of and understand these terms and conditions. The said contract, including all matters rising from it, is subject to Turkish Law and the exclusive jurisdiction of the Turkish Courts. No employees or representatives of TRAVEL INN TURKEY has any right to alter, vary or waive any of these terms and conditions, not to undertake any liability whatsoever on behalf of TRAVEL INN TURKEY, unless such be in writing and signed by the Director of TRAVEL INN TURKEY. TRAVEL INN TURKEY reserves the right to decline any booking at their discretion without further explanation.
INFORMATION AND PRICING POLICY: Before a booking is confirmed, TRAVEL INN TURKEY reserves the right to amend brochure prices due to any circumstances outside the control of TRAVEL INN TURKEY such as but not limited to changes relating to governmental action, increases in transportation costs (including schedule airfares and the cost of fuel) changes in any dues, taxes or fees chargeable for services (including landing taxes or embarkation / disembarkation fees at airports), increases in admission fees.
Bank transfers are accepted as the full amount payable as published. TRAVEL INN TURKEY only accepts Credit Card payments in Turkish Lira (TL). The full amount payable in Turkish Lira is calculated by taking the daily buying exchange rate on the date of sale multiplied by the full amount published and payable. The said exchange rate can be found at www.tcmb.gov.tr. Your bank will use their exchange rate when charging your Credit Card for the amount of New Turkish Lira that was withdrawn by TRAVEL INN TURKEY.
Product information is published by TRAVEL INN TURKEY in good faith and TRAVEL INN TURKEY will use its best endeavors to operate all Products as advertised. TRAVEL INN TURKEY reserves the right to change any of the facilities and services described in its publications and to substitute alternative arrangements of comparable monetary value without compensation and accepts no liability for loss of enjoyment resulting from any change.
VISAS AND DOCUMENTATION: Each traveler must have a valid passport with at least 6 months minimum remaining on validity. The traveler is responsible for obtaining information about entry requirements and the necessary visas to enter the countries to which they are traveling.
PERSONAL TRAVEL INSURANCE: TRAVEL INN TURKEY provides no insurance for passengers due to loss on the trip herein. Passengers are advised to obtain their own travel insurance for health while traveling and/or baggage loss. Insurance is also recommended to provide coverage to passengers if refunds pursuant to the final payment and cancellation clause below are unavailable due to the terms of that clause.
TIP & TAXES: Tips to guides, drivers, hotel staff etc are not included in package costs and are at your own discretion. Additional taxes, security charges or any other fees collected by governments, airports, airlines and other entities are not included unless specifically listed as included features.
CLIENT EXCLUSION AND LOCAL LAW: Clients agree to accept the authority and decisions of TRAVEL INN TURKEY and its supplier’s employees and representatives whilst on tour. If in the opinion of such persons, the health or conduct of a client before or after the departure appears likely to endanger the safe, comfortable or happy progress of the tour, the client may be excluded from all or part of the tour without prior notice or any liability on the part of TRAVEL INN TURKEY. In the case of client ill health, TRAVEL INN TURKEY may make such arrangements as it sees fit and recover the costs thereof from the client. Passengers agree to comply with the laws and regulations of the countries they travel. TRAVEL INN TURKEY shall not be liable to any clients who commit illegal or unlawful acts whilst on tour.
CANCELLATION: Clients can cancel at any time. The cancellation will be effected at the time that TRAVEL INN TURKEY receives a written request from the Agent or for direct bookings from the client, and the following cancellation charges will apply:
- a) More than 42 days prior to departure – 10% of the product cost .
- b) 29 to 42 days prior to departure – 25% of the product cost.
- c) 14 to 28 days prior to departure – 50% of the product cost.
- d) 0 to13 days prior to departure – no refund is given.
- e) No refund is given for a partially used product.
After the booking has been confirmed proposed amendments must be written by ‘the Lead Client’ and will incur an administration fee of equivalent to GBP 30.00 except for the first change that will incur no fee. No requested change can be guaranteed. If any number of the party is prevented from travelling because of death, injury or serious illness of the client, close relative or friend, redundancy or jury service, it may be possible to transfer the booking to another suitable person or departure date or tour of similar standard and cost provided that written notice is confirmed by TRAVEL INN TURKEY.
If a refund is payable by TRAVEL INN TURKEY to the client, the refund amount will be calculated according to the conditions set out under cancellation section and with consideration of evidence of exceptional circumstances. TRAVEL INN TURKEY will not pay fees charged to the client by the client’s bank for processing the credited amount.
MINIMUM NUMBER PRODUCTS: Minimum Number Products are all Products that are not listed as Guaranteed Departure Products. If there are not enough clients booked on a Minimum Number Product that is cancelled for that reason, TRAVEL INN TURKEY will inform the client or client’s agent. In such a case the clients is given the free of charge option of changing to an alternative date or Product of comparable value or upgrading to another tour or a refund of all monies paid. In this case, TRAVEL INN TURKEY will use their best endeavors to find a suitable alternative.